Frequently Asked Questions
Here are some frequently asked questions. If for any reason you have a question that is not addressed below please contact us via the following address:
hello@public-persona.com
What if I can't make it live to all of the sessions?
No sweat. The sessions will be made available to you for download immediately following each session.
And if you're unable to attend the live Q+A but DO have a question / need some support?
Be sure to post your Q in the Facebook group prior to the live session and I'll be sure to provide an A either at the end of the recorded session (if time permits) or will respond directly within the facebook group.
How does feedback work?
I'll be popping into Facebook frequently to check in and answer q's throughout the program on Tuesday, Wednesday, and Friday mornings. Please note however, that the guaranteed time for feedback, collaborative brainstorming, etc is on our live Q+A session each Thursday.
Can you keep me accountable?
In order to get the best results from this program, you will need to keep up with the work. I suggest blocking out a couple of hours of uninterrupted time each week in which you'll be able to focus your attention on your brand and to work through each week's Work-It-Book.
I also HIGHLY recommend teaming up with one or more participants in the program to keep each other on track as accountability buddies and to provide mutual support and feedback throughout the process. If you wish for some support in finding an appropriate accountability buddy, please email us here:
info@public-persona.com
Help! How can I get some tech support?
If you experience any tech issues with the MirrorBrand website or need support connecting to zoom, please email us at the following address
hello@public-persona.com
How can I update my account (email address, payment method, etc)
If for any reason you wish to access or update your account information - to change your payment method, email address, etc. you can access your account using the link below.
Access Your Account
What I feel like I need additional support?
My goal is for the program to be able to help YOU achieve yours. That being said - as this is a group program I do need to share my focus equally across all of the participants. For that reason, I do include two private 1 hour sessions as part of this program to use at any point throughout our 12 weeks (subject to availability).
Should you feel like you need additional 1:1 session with me, I can offer that to you at my existing client rate of $250/hour.
You can find the direct link to schedule a session below that should you feel you need it at any point along the way.
SCHEDULE SESSION
(Please do not share this link with anyone outside of this group as this is my rate for existing clients only.)